Morvay - Miley - Cruice Post 524

In 2019, the Department of Veterans Affairs implemented Solid Start, an outreach program connecting new veterans with benefits and resources—like health care and employment counseling—to help overcome difficulties as they return to civilian life.

Program representatives reached about 71% of eligible veterans via phone calls in 2021. Connecting with hard-to-reach groups—like veterans experiencing homelessness—could be improved by collaborating with veterans organizations. Such organizations already engage directly with many veterans seeking assistance.

We recommended VA work with these organizations to inform more veterans about this program.